Delivery & Shipping
DELIVERY AND SHIPPING
We endeavour to dispatch your orders as quick as possible. Dispatch for all orders is 1 to 10 working days depending on the item/s ordered and unless otherwise stated on our website.
Delivery to Brisbane Postcodes is a flat rate of $9.95 except for some larger bulky items. (see below for information on Delivery for Bulky Items)
Express Australia Post and Courier options are available, please add your products to the "Quote" Tab and in the comments let us know what you require.
If your item is Fragile or Bulky our online calculator may not calculate a freight price, the checkout will not give you an option for delivery. Please add your items to the "Quote" tab found on each product page. We will send you a Quote/Invoice for your items including Delivery.
Bulky Item Delivery to Brisbane, Gold Coast, Ipswich, Sunshine Coast & Toowoomba postcodes is between $25 and $60 depending on the number of items. Please add to the "Quote" tab for a Quote/Invoice.
- Delivery timeframes take 2-10 days depending on your location and if your item is in stock. Generally
- Queensland Metro – Metro 2 days, Regional 3-4 days
- New South Wales – Metro 3 days, Regional 4-5 days
- Victoria – Metro 5 days, Regional 6-10 days
- South Australia – Metro 5 days, Regional 6-10 days
- Western Australia – Metro 5 days, Regional 6-10 days
- Northern Territory – Metro 5 days, Regional 6-10 days
We will use our best endeavours to meet stated timeframes for delivery, however many factors (some of which are beyond our control) can affect these timeframes and we cannot guarantee that they will always be met.
We ship the majority of our items via Australia Post eParcel, and Couriers. All of our items are traceable with tracking numbers. At the time of dispatch you will receive a notification and tracking number.
You can view estimated shipping costs before you proceed to the checkout by adding your items to the cart. You will need to enter your state and postcode then you will be able to view what the shipping price will be.
Delivery costs are calculated on the website when you add items to your cart and are based on your postcode, weight and amount of boxes needed to pack your items.
For security purposes all items must be signed for and cannot be left at your premises without a signature.
On the very rare occasion that a parcel may go missing we will lodge an investigation with the courier company. This investigation can take 5-10 working days for the courier company to complete. You will be kept appraised of the status of this investigation as it takes place.
If you have received anything that is not correct, faulty or damaged please contact us on 07 3804 3490 or email us and we will discuss how to rectify this as quickly and as smoothly as possible for you.
Terms & Conditions
- Any damage to property during carriage or on delivery to the nominated address of the buyer will not be the responsibility of BubMania.
- All reasonable efforts to deliver your order will be made by BubMania, however customers are responsible to have someone at the delivery address to receive delivery and sign for same. BubMania shall not be responsible for delivery being received by unauthorised persons. Any cost for re-delivery will be passed to the customer if the delivery address is unattended at the time of delivery
- Please note that you will incur a restocking fee if you return unwanted products.
- BubMania only offers delivery within Australia
- BubMania endeavours to ensure the accuracy of our website pricing and content; in the case of a technical based pricing or content error we reserve the right to cancel or refund the mistaken purchase price to you.
- If an order is rejected on our Website we will endeavour to notify you within a reasonable time after the order has been submitted.
If you come across what you believe to be a technical error or inaccuracy of our content please contact us
Thanks for shopping at BubMania